The background

Planact’s work in strengthening marginalised communities to enable them to effectively participate in governance has led to the development of four tools that will address socio-political interruptions in service delivery. The tools draw from practical, on-the field experiences and academic research on local governance practices and community monitoring systems.

The tools

The four tools that have been developed are:

• Citizen Engagement Tool (CET)
• Resource Identification and Utilisation Tool (RIUT)
• Service Implementation Tool (SIT)
• Operations and Maintenance Monitoring Tool (OMMT)

The tools have gone through various stages of development. Notably, the draft tools were shared with the Siqalile Development Forum of Leandra to solicit inputs and further enhance the tools.

With inputs from the communities incorporated, the tools went through a process of further development by Professor Susan Booysen of the Wits School of Governance.

Nhlanhla SDF Chair

The future
Professor Susan Booysen will incorporate the inputs from the discussions into the tools. The tools will then be presented to COGTA and South African Local Governments Association for input into relevant regulatory frameworks. The tools will also be simplified into an easy-to-read guide that will be published and shared with communities.

Round table discussion
Prof Susan Booysen presenting the tools