Planact has contributed to this year’s State of Local Governance Publication themed “Navigating Accountability and Collaboration in local governance: Perspectives From Civil Society On Local Governance In South Africa.”

As a long standing member of the Good Governance Learning Network (GGLN), a network of non-profit organisations that aims to share knowledge on the promotion of participatory, effective, accountable and democratic local governance; Planact’s contribution, written by Nomcebo Dlamini is entitled, “The Role of Collaboration in Social Accountability Mechanisms: A Case Study of a Social Audit in Emalahleni Local Municipality.”

The chapter focuses on Planact’s work on promoting active citizen participation in service delivery performance and accountability. It discusses the community-led social audit methodology that the Spring Valley community used to engage with the municipality around water service delivery.

The paper concludes that collaboration between civil society and municipalities is an essential element of effective social accountability in service delivery. This paper uses social accountability as a conceptual framework and draws on data collected using qualitative and quantitative research. The paper intends to make an important contribution to policy discourse on South African local governance and social accountability.

Download Planact’s Chapter here

Download the FULL publication here